Privacy Notice:
We use cookies and similar technologies on our websites and mobile applications to help provide you with the best possible online experience. By using our sites and apps, you agree that we may store and access cookies and similar technologies on your device.
You can find out more and set your own preferences here.
If you think you've been a victim of payment fraud or noticed payments to a shop, company or online store you don't recognise, you can report it to us on the following numbers:
You can reverse the charges on calls from abroad through the international operator when calling from a landline. Calls may be recorded
You can report credit card fraud to us using the following numbers:
You can reverse the charges on calls from abroad though the international operator when calling from a landline. Calls may be recorded.
If you have received a fraudulent or suspicious email which you have not responded to, please forward the email to phishing@ulsterbank.com.
If you have responded to the email, please call our Fraud Team on 1800 245 403. (Calls may be recorded).
Remember, if an offer seems too good to be true, it usually is - don't respond to any unsolicited communication.
Our fraud detection systems look out for unusual patterns on your account, and if we notice anything of concern, we may contact you using our automated system or an operator to help protect you against fraud.
If you receive a call or voicemail from us about your bank account or debit card, please call us back on 1800 245 403 as soon as possible (calls may be recorded). If we do not hear from you we may send a letter asking you to contact us.
To help us in our fight against fraud, please ensure all your contact details are accurate and up to date.