Service Status

How our services are running and updates on planned maintenance

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Planned Maintenance

What's this all about?

Find out important updates related to our range of services. And, you can also see whether our range of services are running as we expect, if we're aware of any issues, or if we're planning a period of maintenance soon.

Planned System Updates

In order to keep our systems up to date, we sometimes need to carry out essential maintenance. So that we don't cause you too much disruption, we do this in the early hours of the morning from 01:55 to 02:30.

When we have essential maintenance planned outside of these times, we will update the information below with the specific times and services affected. We are sorry for any disruption that this may cause you.

Our Services

Digital and Mobile Services

Mobile App

Service update

Important Payment Information for Ulster Bank customers on 1 May 2024: European Bank Holiday

What to be aware of:

• Ulster Bank to Ulster Bank Republic of Ireland EUR Payments will be processed as normal

• All other Euro payments either debit or credit due on the 1st of May will not be processed until the 2nd of May

Direct Debits originally scheduled for the 1st of May, will be debited on either the 2nd or 3rd of May.

Anytime Banking

Service update

Important Payment Information for Ulster Bank customers on 1 May 2024: European Bank Holiday

What to be aware of:

• Ulster Bank to Ulster Bank Republic of Ireland EUR Payments will be processed as normal

• All other Euro payments either debit or credit due on the 1st of May will not be processed until the 2nd of May

Direct Debits originally scheduled for the 1st of May, will be debited on either the 2nd or 3rd of May.

Website

Service working normally

Payments and Cards

ATMs

Service working normally

Credit Cards

Service working normally

Debit Cards

Service working normally

Telephone Services

Service working normally