Service Status - Help & Support - Personal Banking | Ulster Bank

Our service status How are our services running?

You can use this page to see when we'll be upgrading our services. You will also be able to check if any of our services are experiencing issues. Remember to visit our Support Centre if you have any questions.

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In order to keep our systems up to date, we sometimes need to carry out essential maintenance. So that we don't cause you too much disruption, we do this in the early hours of the morning from 02:00 to 02:40.

When we have essential maintenance planned outside of these times, we will update the information below with the specific times and services affected.

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Service working normally.

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To ensure we continue to provide you with a reliable service, we will be carrying out routine maintenance from approximately 01:00am until approximately 09:00am this Sunday 22nd January, and then from approximately 12 midnight until approximately 06:00am on Monday 23rd January. This means that our Online, Mobile, and Telephone banking services will be unavailable during these times. We are sorry for any inconvenience that this will cause and thank you for your patience.

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To ensure we continue to provide you with a reliable service, we will be carrying out routine maintenance from approximately 01:00am until approximately 09:00am this Sunday 22nd January, and then from approximately 12 midnight until approximately 06:00am on Monday 23rd January. This means that our Online, Mobile, and Telephone banking services will be unavailable during these times. We are sorry for any inconvenience that this will cause and thank you for your patience.

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Service working normally.

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To ensure we continue to provide you with a reliable service, we will be carrying out routine maintenance from approximately 01:00am until approximately 09:00am this Sunday 22nd January, and then from approximately 12 midnight until approximately 06:00am on Monday 23rd January. This means that our Online, Mobile, and Telephone banking services will be unavailable during these times. We are sorry for any inconvenience that this will cause and thank you for your patience.

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To ensure we continue to provide you with a reliable service, we will be carrying out routine maintenance for approximately 15 minutes between 02:00am and 02:15am on Sunday 22nd January and 03:30am and 04:15am on Monday 23rd January. This means that;

·         All ATMs representing the brands; RBS, NWB, Ulster Bank and EasyCash (NI and ROI), Coutts, Adam & Co and Tesco Bank will be out of service.

·         Debit cardholders will not be able to use our ATMs or, with the exception of Coutts/Adam & Company clients, those of other financial institutions.

·         Credit cardholders will be able to use the ATMs of other financial institutions.

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