Our service status

How are our services running?

You can use this page to see when we'll be upgrading our services. You will also be able to check if any of our services are experiencing issues. Remember to visit our Support Centre if you have any questions.

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Icon expand Planned system updates

 

 

In order to keep our systems up to date, we sometimes need to carry out essential maintenance. So that we don't cause you too much disruption, we do this in the early hours of the morning from 02:00 to 02:40.

When we have essential maintenance planned outside of these times, we will update the information below with the specific times and services affected. We are sorry for any disruption that this may cause you.

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Icon expand Websites

 

 

Service working normally.

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Icon expand Anytime Internet Banking

 

 

Service working normally.

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Icon expand Mobile Banking

 

 

Service working normally.

 

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Icon expand Payments

 

 

We are aware there is a delay with some Direct Debit payments due to be taken from our customers accounts –

Direct Debits due 2 September

If a Direct Debit was due to come out of your account on 2 September and has not been taken, it will be debited on Friday 4 September.

Direct Debits due 7 September

If a Direct Debit is due to come out of your account on 7 September and is not taken on this date, it will be debited on 9 September.

Please be assured that your payment will be received by the beneficiary on the correct date.

If you’re concerned about this issue, you can call 1800 283 062 from 8.30am to 5.30pm or 1850 424 365* after 5.30pm where our staff are ready to help.

We apologise for any inconvenience and thank you for your patience.

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Icon expand Telephony

 

 

Service working normally.

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Icon expand ATM

 

 

Service working normally.

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