Smiling woman speaking on the phone

Telephone banking

Stay in touch with your money 24/7

Anytime Banking is available to those aged 11 and over with an eligible account. Some services may not be available on certain account types or to under 18s.

Why bank by telephone?

The simple, secure way to bank

Stay in touch with your accounts
  • Check your balances 
  • Track your recent transactions
  • Quick access to your accounts via our touchtone service
Control your payments
 
  • Transfer money easily between your accounts
  • Pay your Ulster Bank credit card
  • Pay bills, manage direct debits and much more
Here when you need us
 
  • Our Customer Service Officers are available 24 hours a day, 365 days a year should you need to speak with us.

 

We continually look to enhance and improve our services. This means that the transactional service for online and telephone banking may be unavailable for short periods in the early hours of the morning.

 

Telephone banking agent using a computer

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How do I get telephone banking?

Signing up to telephone banking is simple. You can call us to register or if you sign up for online banking,you'll automatically get access to telephone banking too using your Anytime Internet Banking login details.

Get started with telephone banking

Telephone banking

Just call us on 1850 211 461 to get started on telephone banking. 

Lines are open 24 hours a day, 365 days a year.

Why not sign up for Anytime Internet Banking. When you register for online banking you are automatically signed up for telephone banking as well, and it also means you to also register for our mobile banking app

*Calls may be recorded for training and security purposes.

Using telephone banking

Our telephone banking service is easy to use and keeps you in touch with your money 365 days a year. Our handy touchtone service gives you quick access to your accounts, while our helpful advisors are on hand 24 hours a day should you need to speak to us. 

Accordion

Icon expand Quick access to your accounts

It's easy to get to where you want to be every time you call us. Our telephone banking menu includes just 3 simple options:

Press 1 - For balances, statements, payments and everyday banking queries

Press 2 - To talk to us about new accounts or services

Press 3 - To register for telephone banking


To use telephone banking call 1850 424 365 or +44 1804 7475 if calling from abroad.

Other ways to bank by phone

Our mobile app and text alerts services are designed to keep you and your accounts connected, wherever you are.

Mobile banking app

Text alerts

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