Help with Bankine - Help & Support - Business Banking | Ulster Bank

We suggest that you have more than one administrator set up to look after administrative activity.
 
If you are using Dual Administration, set up no less than three administrators.

Yes, there is no limit to the number of users that can be added to a Bankline profile.

This can be done by selecting:

>Administration>Manage Users>Create a User

Bankline can facilitate this with the appropriate customer authorisation.

NB Separate registrations are required for accounts held in NI & ROI

Yes, you will need to use your activation code within 21 days of receipt

>When you log into Bankline for the first time, it may appear that some of your accounts are not available.

You need to complete the following task to resolve this:

• Click Administration
• Click Register Accounts
• Click Register Additional Accounts
• Click the tick box next to the account(s) to be registered
• Click Register Selected Accounts
• Click Confirm

Where Dual Administration is set, a second authoriser will have to authorise changes.

Bankline will display the new accounts on the next business day.

You can see your Bankline charges online:

• Select View Notification to see a detailed breakdown

You receive notification of your charges on Day 1 of the month and these are debited on Day 15, or the next working day.

Please refer any billing queries to your Relationship or Business Manager