Help with financial difficulties - Help And Support | Ulster Bank

Managing your business debt

We understand the challenges

Get in touch


For general enquiries, call your Business Team on :

  • 1850 211 690 
  • or if calling from abroad 0044 2890 538459

Lines are open 8.30am - 5.30pm  Monday to Friday - note calls may be recorded

What should you do?

We understand that customers may find themselves in financial difficulty for a wide variety of reasons.

Lower income, higher costs and cashflow pressures can be a challenge for many businesses and can cause customers to experience difficulty in meeting their financial commitments.

Often these can be dealt with easily however if ignored can be damaging. That's why it's important if you find yourself in this position to seek help as soon as possible.  

  • Don't ignore the problem - it could effect your credit rating

  • Act fast - the key is to act quickly and take action

  • Contact all your creditors and keep them informed.
Add your signposting title here… Our approach

We have a commitment to support customers who are experiencing or facing financial difficulty under the Central Bank of Ireland's SME Code.

 

If your business is at risk of going into arrears, its important to contact us as soon as possible for help.


We understand that each SME's individual financial circumstances are different and need to be assessed on their own merits.

 

Download our information booklet here.

Call Now
Call us now

General enquiries

1850 211 690 (Republic of Ireland)

0345 366 5592 (UK)

Or if calling from abroad 0044 2890 538459

Lines are open 8.30am - 5pm  Monday to Friday - Note calls may be recorded

What is the SME Code?

This is the Central Bank of Ireland's Code of Conduct for Business Lending to Small and Medium Enterprises 2012 (SME Code).  It sets out new requirements for lenders when dealing with SME's who are facing financial difficulty.

The SME Code objectives are to:

  • Facilitate access to credit for sustainable and productive business propositions

  • Promote fairness and transparency in the treatment of small and medium enterprises by regulated entities

  • Ensure that when dealing with financial difficulties cases, the aim of a regulated entity will be to assist borrowers to meet their obligations, or otherwise deal with the situation in an orderly and appropriate manner.

Find out more on the Central Bank website

If you are concerned about your personal debt, please click here.

Support for Handling financial problems

Most businesses will experience financial difficulty at some stage.

If you can recognise the signs and understand what may lie ahead, you may be able to anticipate and avoid certain financial problems going forward.

So to help you, here's some information, important for Start Ups and smaller businesses on managing finances and cash flow.

Get in touch We're here to help
Call our dedicated team
Call us now

General enquiries

1850 211 690 (Republic of Ireland)

0345 366 5592 (UK)

Or if calling from abroad 0044 2890 538459

Lines are open 8.30am - 5pm  Monday to Friday - Note calls may be recorded

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