When will Strong Customer Authentication (SCA) be introduced?
From September 2019, SCA will become a mandatory requirement, and upgraded Bankline Smartcard Readers will be required to log onto Bankline and authorise payments.
Customers will receive upgraded card readers prior to September 2019. You will be able to use the upgraded card reader as soon as you receive it to authorise payments in the same way as you do today
What changes will I see on Bankline due to SCA?
Log in changes - In response to the new requirements, and to increase security, SCA will also apply when you log in.
Payment authorisation changes - You'll use the upgraded readers for authorising Bankline payments, and for anything else in Bankline that currently requires smartcard authorisation for example, making administration changes.