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Ordering smartcards and readers for users
 

You’ll need to order a smartcard for those users who have an administration and payment role:

• Click Administration

• Click Manage Users

• Click the relevant User ID and Edit Roles / Smartcard

• Click Order New Smartcard

• Click either the Customer Address or Administrator Address

• Click Continue

• Click Confirm
 

One smartcard reader can be used by more than one user, but if you need more:

• Click Administration

• Click Manage Users

• Click Request Smartcard Reader

• Click either the Customer Address or Administrator Address

• Click Continue

• Click Confirm


We send smartcards, readers and PINs separately to keep your details safe. You should receive them within a week of ordering.

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