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Personal Loans

Supporting you through our phased withdrawal

Personal Loans that have transferred to Pepper

If your personal loan has transferred to Pepper, you’ll find some relevant information in the following FAQs

Personal Loans due to transfer to Pepper

If your personal loan is due to transfer to Pepper, you’ll find some relevant information in the following FAQs.

Update for Personal Loan Customers

Ulster Bank wrote to Personal Loan customers in 2023 and early 2024 to notify them that the beneficial interest in their Personal Loan was transferring to Elmscott Property Finance DAC and the legal ownership and servicing of their loan was transferring to Pepper Finance Corporation (Ireland) DAC, 'Pepper'.

 

Personal Loan transfers to Pepper happened on a phased basis. In November 2023 and March 2024 Ulster Bank confrimed in writing to customers that their loan has transferred to Pepper.

Need help with your personal loan?

Make an overpayment

You can make overpayments to your loan at any time and this could shorten your loan term. We recommend that you contact us to discuss the impact of the extra payment.

Change your loan details

To change your personal details, the date your loan repayment is paid or the bank account that your loan is paid from, please get in touch and we will be able to help.

Need additional support?

If you need support, are in financial difficulty or in a vulnerable situation, we are here to help you with your banking needs and queries.

Please call us on 0818210275 (00353 818210275 if calling from abroad.) Lines are open Monday- Friday 9am – 5pm).