Help with debit cards

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RI debit card beside a merchant terminal

Help with debit cards

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Common questions

We know how important your debit card is in everyday life and what it means when things go wrong.

Female handing over a RI debit card
Add your signposting title here… Planning on using your debit card abroad?

Our Visa Debit and Service cards are accepted at 30 million retail outlets and 1 million ATMs worldwide, just look out for the VISA symbol before using your card as normal.

Register your travel details with us at least 24 hours before your trip, and we’ll do our best to ensure your holiday spending isn’t affected at all. You can register by calling us on 1850 424 365 or by visiting a branch where our staff will be happy to help.

For details of where you can withdraw cash abroad, please access the Visa ATM locator

Remember to take this number with you in case you have any issues:

0044 131 339 7609

More on travelling abroad
Charges

The table below outlines Debit Card charges outside the Eurozone

Transaction Type 
(Outside the Eurozone)		 Charge ERTF Fee*
Cash withdrawal at cash machines in the following locations – RBS in Scotland, NatWest in England and Wales, and Ulster Bank in Northern Ireland No Charge No Charge ***
Cash withdrawal which is not at an RBS in Scotland, NatWest in England or Wales, and Ulster Bank in Northern Ireland cash machine.” 2% of transaction amount 
(min €3, max €12)		 1.5% of transaction amount
Purchasing foreign currency or travellers cheques using your debit card** 1% of transaction amount 
(min €0.25, max €6) 		 1% of transaction amount 
(min €0.25, max €6)
Purchases (point of sale transaction) 1% of transaction amount 
(min €0.25, max €6)		 1% of transaction amount 
(min €0.25, max €6)

* Exchange Rate Transaction Fee 
** Local banks may charge a fee 
*** Transaction is converted into Euro at a rate determined by Ulster Bank

 

US dollars with UK sterling
Add your signposting title here… Foreign exchange rates

Daily debit card foreign exchange rates are set by Visa. The link below will transfer you to the Visa website to calculate indicative foreign exchange rates. Please note that currencies fluctuate everyday.

 

Visa daily foreign exchange rates

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