Whether you’re paying a company, a friend or your dog walker, you want to be confident the payment you’re making is sent to the right person.
That’s why we’re introducing Confirmation of Payee (CoP); a name checking service that checks the name of the account holder you intend to pay - along with the sort code, account number and account type (Personal or Business) - against the details held for that account, giving you greater confidence you’re paying the right person. While many UK banks will be introducing CoP, they may launch this service at different times. So it’s also really important anyone who needs to pay money into your account knows your first and last name as it appears on your bank account.
Why are we doing this?
Our priority is to keep your money safe and secure. We’re introducing this name checking service to help protect you from so called “authorised push payment” scams. These are scams where people are tricked into sending money to criminals, who often pretend to be people they are not. It will also help avoid simple mistakes like mis-typing account details when you set up a new payment
How does this work?
When you set up a new payment using online banking or the mobile app, the account holder’s name will be checked against the account details held with their bank. We’ll then tell you if the details you’ve entered match, giving you more confidence you’re paying the right person