Overlay
Please enter the Retailer Name

Transaction details

Please enter a valid date
Please enter a valid amount
Please enter a valid amount
Please enter a valid date
How were the goods advertised?

For example, the make, colour, size and quantity.

If you are only disputing ‘some of’ the transaction amount please also explain why here.

How did the goods you received differ from what was advertised?
Please describe what happened.
Choose an option
Please keep the evidence safe, we may need it to support your claim.
We may need this at a later date to support your claim.
What contact have you had with the retailer to try and resolve things?