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Transaction details

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Please enter a valid amount
Please enter a valid amount
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How were the goods or services advertised?

For example, the make, colour, size and quantity. 

If you are only disputing ‘some of’ the transaction amount please also explain why here.

How did the goods or services you received differ from what was advertised?
Please explain what happened
What contact have you had with the retailer to try and resolve things?