Dispute transaction 67

How does the Retailer / Merchant name appear on your statement? * Please type exactly as it appears on your statement, otherwise your claim might be rejected. Exclude these special characters: % ; < = > ^ | £

Please enter the Retailer Name

Transaction details

What date does the transaction appear on your statement? * This might be different from the date you made the purchase. We’ll need the date exactly as it appears on your statement or your claim might be rejected.

Please enter a valid date

What was the transaction amount? * We'll need the exact amount shown on your statement (please include euros & cents e.g. €99.99).

Please enter a valid amount

What is your disputed amount? * The amount you are making a claim for.

Please enter the claim amount

- remove entry

+ add another transaction

What was the balance on your trading account when you tried to withdraw funds? *

Please enter the amount

Did you accept any bonuses relating to your trading account? *

Choose an option

Yes

Are you able to access your trading account on the website? *

Choose an option

Yes

What contact have you had with the retailer to try and resolve things? If you are only disputing ‘some of’ the transaction amount please also explain why here.