Privacy Notice:
We use cookies and similar technologies on our websites and mobile applications to help provide you with the best possible online experience. By using our sites and apps, you agree that we may store and access cookies and similar technologies on your device.
If you don't recognise a debit or credit card payment on your statement, it could be because the company you've made a payment to has a different trading name to the one you'd expect.
If you bought something from Argos for example, it could appear on your statement as 'Home Retail Group'.
A quick internet search can help, or check our list of most common retailers and service providers, and their trading names.
| Trading Name | Description |
|---|---|
| 121money.com | Online credit broker providing community and membership programmes |
| 247Moneybox | Providers of short term (payday) loans with a registered name of Active Securities Limited |
Common retailers A-C
| Trading Name | Description |
|---|---|
| Adrian Flux Insurance | Motor & home insurance specialist |
| All About Prizes | Members sign up to be entered into online competitions |
| allpay | Offer online payment solutions for a variety of public and private sector organisations, including various councils and housing associations |
| Amazon Prime | Membership for Amazon's TV, films and next day delivery services |
| Arcadia Group | Group name of the large British retailer with brand trading names including; Burton, Dorothy Perkins, Evans, Miss Selfridge, Outfit, BHS, TopMan/TopShop and Wallis |
| ASOS | Online fashion retailer. May also appear on your statement as ASOS, ASOS.COM, Paypal*ASOS and ASOS.com (GBP) |
| Big Savings Club | Offers online discounts, vouchers etc to signed-up members |
| Capita | Outsourcing organisation working across a variety of private (i.e. banking & financial services) and public sectors (i.e. government and TV licence) |
| Cash 4 U Now | Providers of short term loans |
| Castle Finance Direct | A consumer loan application website |
| CDKEYS.COM | Online Store that sells digital codes used for popular gaming platforms . Payments may also appear as PAYPAL CDKEYS.COM. |
| CHB | Child Benefit payment |
| Checkmyfile.com | The UK's only multi agency credit report subscription service |
| Chequeless | Providers of short term loans via The Money Shop |
| ID Guard | ID Guard collects payment transaction history from accounts registered and reports on suspicious transactions/patterns. |
| Completesave.co.uk | Abbreviation of Complete Savings UK, an online savings programme for those who regularly shop online |
| Credit Angel | Membership service to your credit report and credit score |
| Credit Confidential | Online service, provided by Adaptive Affinity, that gives you access to your credit report and credit score |
| CREDIT-DESK.CO.UK | Membership service to your credit report and credit score |
| Credit Expert | Membership service to Experian credit report and credit score |
| CREDITHUB | Name that may show on your statement for loan broker website www.loanmarketing.co.uk. |
| Creditreport.co.uk | Detailed single agency credit report subscription service |
Common retailers D-L
| Trading Name | Description |
|---|---|
| DISCOUNT-GOLD.CO.UK | Gives members access to discounts |
| Domestic & General | Providers of protection and break down plans for domestic appliances, boilers and electronic products |
| Dominos Pizza | Fast Food chain. May appear as 'Dominos Pizza', 'Dominos Pizza UK & IR', 'Dominos Pizza UK & IRE' on statement |
| EE | Telecommunications company for EE, Orange and T-Mobile brands |
| End Clothing | Fashion retailer specialising in Mens clothing |
| Equifax | Credit reference agency, providing access to credit report and score |
| G I Ltd | Betting shop, bingo and casino operator, with brands including Coral and Gala Bingo |
| GoCardless | Processes Direct Debits on behalf of other companies. Visit their site to look up a transaction if you see GoCardless on your statement |
| Goldex Inv | Costa Coffee franchise, with shops in Kent, Surrey, Essex and Sussex |
| Home Bargains | Discount retailer owned by TJ Morris |
| Home Retail Group | Retailer with brands including Argos and Homebase |
| HomeLet | UK's largest tenant referencing and specialist lettings insurance company |
| Hutchison 3G UK | Group name of Three Mobile |
| Income Extra | Subscription service to help you earn extra income online |
| Itunes - Apple | iTunes Online digital Store owned by Apple for digital content including apps , games , music & film. They may appear on your statement as: ITUNES.COM/BILL |
| JD Sports | Sport fashion company selling clothing and equipment. Can also appear on your stattement as JD SPORTS INTERNET |
| Juice Plus company | Online retailer of nutritional products |
| JUSTFAB LTD | Fashion website with paid membership |
| Kingfisher | Group name for leading home improvement retailer for brands such as B&Q, Screwfix |
| Knowhow | Technology support offered by Currys and PC World |
| LBK | Ladbrokes, the bookmakers |
| Let’s Go Rewards | Online membership programme that offers savings on cinemas, restaurants, concerts, shows and travel |
| Littlewoods | Online catalogue retailer |
| Live Career | Providers of online support for building CVs and letters |
Common retailers M-O
| Trading name | Description |
|---|---|
| MANGOMONEY.CO.UK | Membership allows you to check your personalised financial footprint report |
| McAfee | Anti-virus and internet safety software |
| MICROSOFT *XBOXLIVE | Subscription service to access Xbox Live Gold to play games online (paid monthly, quarterly or annually) |
| TRACK-BUDGET.CO.UK | Tool to help manage your money and track your credit report |
| Mobile Finder | Online mobile phone broker that charges a one-off processing fee for securing you a phone contract |
| MoneyPlus Group | Purchased Clear View Finance in 2014, one of the UK’s largest debt solutions companies |
| Mr Lender | Trading name of PDL Finance Limited, an online short-term lender |
| My Credit Tracker | Providers of credit support services for a monthly fee |
| Netflix | Streaming provider of online movies and TV shows |
| New Day | Providers of credit and store cards for a number of UK retailers; Harvey Nichols, House of Fraser, Laura Ashley, Topshop/Topman, Wallis, Burton, Dorothy Perkins, Evans, Debenhams, Miss Selfridge and Outfitter |
| Norton | Anti-virus and security software distributed by Symantec Corporation |
| NOWTV.COM/BILLI | Streaming provider of online movies and TV shows |
| Nutrajump | Online retailer of health and beauty products |
| NW Card Services | NatWest (Credit Card) |
| NWBS | Nationwide Building Society |
| OAKAM LIMITED | Providers of financial services products |
| O2 | Telecommunications company , can appear on statement as TELEFONICA UK LTD , O2 UK PAY & GO , 02 ONLINE, O2 PREPAY TOP-UP, O2 IVR , & O2 MBB |
Common retailers P-Z
| Trading Name | Description |
|---|---|
| Paddy Power | Online betting website |
| Payday Express | Trading name of Instant Cash Limited. Providers of short term loan requirements. |
| Payday UK | Providers of short term (pay day) loans with trading name of Instant Cash Loans Ltd |
| PayPal | Providers of facility for individuals or companies to safely send/receive payments |
| PLAYLOTTERY.COM | Online lottery service |
| Playstationnetwork | Online store for PlayStation gaming consoles . Can be also appear as PAYPAL * POF.com |
| POF | A online dating service known as Plenty of Fish or POF , payments can also be made via Paypal and may appear as PAYPAL * POF.COM |
| Premium Credit | Providers of individual and business loans to pay their insurance premiums |
| PRODUCT SUPPORT | The service is provided by many retailers of various products, mainly electronic goods. An information resource regarding products, and help if the product should malfunction. |
| Quick Credit Score | Online membership programme that provides access to your credit information for a monthly fee |
| Quick Quid | Online loan provider |
| Rewards Now | Online membership service providing retail discounts for a monthly fee |
| Shopperdisc | Online savings programme offering discounts with online retailers for a membership fee |
| Sony Ent Network | Playstation accounts |
| Spotify | Music streaming site available for a monthly subscription fee |
| Sunny | Online loan provider |
| TfL | Transport for London |
| TheYesCard | Catalogue card for use on theyescatalogue.co.uk |
| TicketMaster | Provider of tickets to theatre, concerts, sport events and more |
| UK Credit | Online lenders that provide guarantor loans for a daily interest fee |
| Wage Day Advance | Online loan provider |
| Wonga | Providers of short-term online loans to individuals and businesses |
| XPLORE*DISCOUNT-GOLD | Gives members access to discounts |
| YOUR SOCIAL INS | Provide a social media profile and score |
If you still don't recognise a debit card payment on your statement please call us on
1850 424 365 Monday to Friday 8am-8pm, Saturday 9am-5pm
For credit cards call 1890 924 257 Monday to Friday 8am-8pm, Saturday 9am-5pm
or if you think you are a victim of fraud, find out more on our dedicated fraud page.