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support centre

All okay? You’re nearly ready to start.

To speed up your application for our Reward Silver account, we need to do a few final checks with you. They'll only take a minute.

Do we already know you?
If you have a current account, credit card, loan or savings account with NatWest please let us know.

To get the £175 Switch offer you need to:

  • Complete your switch to NatWest by 2nd April 2020
  • Pay in £1,500 and login to our mobile banking app or Online Banking by 10th May 2020

If you've had any cashback for switching to us (or Royal Bank of Scotland) since October 2017 you won't be eligible for this offer.

You're all set

Depending on what ID we need to see, we may ask you for:

  • Photo ID, such as Drivers licence, Passport or EU ID card
  • Proof of your address, such as a utility bill or bank statement

Look out for an email and text after you have applied from our security partners, DigiDocs. It'll have a link to securely upload your documents for us to check. 

Do you have a current account with NatWest?
What would you like to do today?
Do you know your Online Banking details?
If you log in to Online Banking we can pre-fill some of the application for you.

To get the £175 Switch offer you need to:

  • Complete your Switch to NatWest by 2nd April 2020
  • Pay in £1,500 and login to our mobile banking app or Online Banking by 10th May 2020

If you've had any cashback for switching to us (or Royal Bank of Scotland) since October 2017 you won't be eligible for this offer.

You’re all set

Depending on what ID we need to see, we may ask you for:

  • Photo ID, such as Drivers licence, Passport or EU ID card
  • Proof of your address, such as a utility bill or bank statement

Look out for an email and text after you have applied from our security partners, DigiDocs. It'll have a link to securely upload your documents for us to check.

To get the £175 Switch offer you need to:

  • Complete your Switch to NatWest by 2nd April 2020
  • Pay in £1,500 and login to our mobile banking app or Online Banking by 10th May 2020

If you've had any cashback for switching to us (or Royal Bank of Scotland) since October 2017 you won't be eligible for this offer.

You’re all set

Depending on what ID we need to see, we may ask you for:

  • Photo ID, such as Drivers licence, Passport or EU ID card
  • Proof of your address, such as a utility bill or bank statement

Look out for an email and text after you have applied from our security partners, DigiDocs. It'll have a link to securely upload your documents for us to check.

Which account would you like to change?

Switch offer

Changing your existing account doesn't qualify you for our switching offer.

To qualify, you need to switch and close a current account held with another bank to your NatWest account.

You’re all set

During the application, you'll need:

  • The account number and sort code of the account you want to change

As you're changing your account, the account details and debit card will stay the same. Just to make life easier for you.

Switch offer

Changing your existing account doesn't qualify you for our switching offer.

To qualify, you need to switch and close a current account held with another bank to your NatWest account.

You're all set

During the application, you'll need:

  • The account number and sort code of the account you want to change

As you're changing your account, the account details and debit card will stay the same. Just to make life easier for you.

To get the £175 Switch offer you need to:

  • Complete your Switch to NatWest by 2nd April 2020
  • Pay in £1,500 and login to our mobile banking app or Online Banking by 10th May 2020

If you've had any cashback for switching to us (or Royal Bank) since October 2017 you won't be eligible for this offer.

You’re all set

You’ll need these bits of info handy for your application:

  • The account number, sort code and debit card number of the bank account you want to switch to NatWest
  • The account number and sort code of your existing NatWest current account

The Current Account Switch Service will move everything across from your old bank account to your NatWest current account within 7 working days. 

Do you know your Online Banking details?
If you log in to Online Banking we can pre-fill some of the application for you.

To get the £175 Switch offer you need to:

  • Complete your Switch to NatWest by 2nd April 2020
  • Pay in £1,500 and login to our mobile banking app or Online Banking by 10th May 2020

If you've had any cashback for switching to us (or Royal Bank of Scotland) since October 2017 you won't be eligible for this offer.

You’re all set

Depending on what ID we need to see, we may ask you for:

  • Photo ID, such as Drivers licence, Passport or EU ID card
  • Proof of your address, such as a utility bill or bank statement

Look out for an email and text after you have applied from our security partners, DigiDocs. It'll have a link to securely upload your documents for us to check.

To get the £175 Switch offer you need to:

  • Complete your Switch to NatWest by 2nd April 2020
  • Pay in £1,500 and login to our mobile banking app or Online Banking by 10th May 2020

If you've had any cashback for switching to us (or Royal Bank) since October 2017 you won't be eligible for this offer.

You’re all set

Depending on what ID we need to see, we may ask you for:

  • Photo ID, such as Drivers licence, Passport or EU ID card
  • Proof of your address, such as a Utility bill or Bank statement

Look out for an email and text after you have applied from our security partners, DigiDocs. It'll have a link to securely upload your documents for us to check,