Latest Mobile Banking Updates - Ways to Bank | Ulster Bank Republic of Ireland

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Great news, we've updated our app

Get the app Register for Anytime Banking

App available on selected smartphones to Ulster Bank customers with Anytime Banking and a Republic of Ireland or international mobile number in specific countries.

Latest mobile app updates

Stay in control of your credit card spending

We have made it really easy to stay on top of your credit card (MasterCard) spending. We have introduced a fantastic and simple to use credit card spending budget feature. Simply select your credit card account within your app and you will now see ‘Spending budget’. Tap this button, turn on the spending budget and create your own personal credit card budget.

Your budget can be set daily or monthly and to an amount of your choice.

Coming soon...

Interested to find out what we are working on and or great improvements we have planned?

Well now you can. Tap on the ‘help’ option within your app and then navigate to ‘Show me how’. Here you will now find a ‘What’s Next’ box. When you tap on this you will see what we are working on next to make your mobile experience even better.

View, print or share a certificate of interest

You can now access a certificate of interest for eligible accounts direct from your mobile app devices.

 

To view your certificate of interest, select an account and tap the ‘Documents’ option, from here you can view certificates of interest for up to the past 7 years.

 

When you select the year you want to view, you will then have the option to view as a PDF, print or share your certificate of interest.

Order a replacement Credit Card

You can now order a replacement for a lost or damaged credit card (MasterCard) straight from your app. To order a replacement card select your credit card, tap ‘Manage my card’, then tap ‘Report lost, stolen or damaged’.

Past updates to the app

Make the switch to paperless credit card statements

You can now switch your Ulster Bank MasterCard to paperless statements through our iPhone and Android app. Going paperless is easy, it can help reduce paper waste and you can view up to 24 months of statements through the app.


To switch to paperless statements, login to the app and navigate to your Ulster Bank credit card. Tap the ‘Statements’ option, select ‘Delivery preferences’ and choose ‘Paperless statements’.
You can switch back to paper statements at any time.

 

You can manage your paperless settings for all of your eligible accounts through Anytime Banking where you can also access up to 7 years of statement history.

Help prevent your credit card being blocked while abroad

Going to be travelling abroad with your Ulster Bank MasterCard credit card? You can now let us know about your upcoming trips before you go to help reduce the chance of your credit card transactions being blocked or flagged as suspicious when travelling abroad.


To submit your travel plans, login to the app and select your credit card, select ‘Manage my card’ then choose ‘Going abroad’ and ‘Add Trip’

Check your credit card statement on the go

If you have an Ulster Bank MasterCard, you can now get your credit card statements through the mobile app.

 

Simply select your Ulster Bank credit card, select ‘Statements’, then choose which month you want to see. You can access a PDF copy of your statements which you can view, print, save or choose to send as an attachment.

Credit Card improvements

We have made some great improvements, helping you to better manage your credit card.

You will now be able to:

 

  • View an improved summary showing the payments made since your last statement and how much you still need to pay
  • Improved notifications to let you know if you’re approaching your credit limit

Going abroad

Are you going to be traveling out of the country soon? You can now set up a travel plan within your app on iPhone.

 

By setting up a travel plan you reduce the chance of your debit or credit card being block when using them abroad.

 

Edit future payments

For iPhone app users you can now make changes and amend any payments you have scheduled to leave your account on a future date (up to 120 days in the future).

Check payment limits

We have added the ability to view the payment limits for all payment types that you can make through your mobile app.

 

On iPhone you can now view all the payment limits under the payments hub by selecting ‘Payment limits’.

Remain logged in

If you're using our mobile app and need to navigate away to check a text message or use another app, you can now access our app again without needing to log back in, as long as its within 2 minutes.

 

You are free to opt out from this feature if you would prefer to log in each time you move away from the app.

Manage your credit card

We have made it even easier to manage your credit card through your app.

 

You will be able to access and view more detailed information about your credit card:

 

  • New improved look, with a simple remaining credit overview
  • Your available spend at a glance
  • See pending transactions
  • Get reminder messages for missed payments
  • Update your address

Manage future dated payments & transfers

Its now even easier to manage your payments via the app.

In addition to setting up payments and transfers to leave your account on a future date, you can now view and cancel these payments before they are due to leave, should your plans change.

 

Payment improvements

There are now more reasons than ever to make payments using your mobile app.

 

  • For new payments under €500, you can now save the details without the need for a card reader
  • Never forget to make a payment again. You can now set up a payments or transfer to leave your account at a later date (up to 4 months)
  • You can now remove old payment details that you no longer need

Download the app on selected international mobile numbers

If you have not been able to download the app because you’ve got an international mobile number,  now you can.

 

You can now download and use our app on the following international mobile numbers.

 

These include:

 

Australia, Belgium, Cyprus, Denmark, France, Gibraltar, Greece, Hong Kong, Malta, New Zealand, Poland, Singapore, South Africa, Spain, Sweden, Switzerland, UK and the USA.

See all your business accounts in one place

All your business accounts can now be accessed through your app!

 

If you are a business customer with more than one business account you can now manage them all from the app using your existing log in details. Additional business accounts can be added through the ‘My Profile’ section in your mobile app.

Ask us anytime

Message us is now available 24/7.

 

Need help making a payment or lost your card-reader? You can now message us direct from your app 24/7. Simply select ‘Help’ then ‘Message us’ and we’ll send you a text to let you know when to log back in to see the reply.

iPhone X - Face ID

Log in to your app via Face ID.

 

Lucky enough to already have the iPhone X? You can use your iPhone X to log into your mobile app using Face ID.

App notifications

You can choose to receive helpful notifications on your iPhone. These notifications will help you to make the most of your app and stay on top of your finances.

Introducing 'My profile'

‘My profile’ is a new area in the app where you can now easily update your details, settings and your notifications.

 

To view your profile tap the icon on the top right of your accounts home screen on your iPhone when you log in.

Send international payments using the app

Great news! You can now use your mobile app to send international payments to payees that you have previously set up within Anytime Banking.

 

To make an international payment:

 

  • Tap 'International payments' on your Account Summary screen
  • Choose an existing payee from your list
  • Enter an amount, select delivery payment speed and allocate fees
  • Check the details and when you're happy, confirm the payment

We would love to hear what you think about the latest changes and any suggestions for the future.

Tell us by leaving a review on the app store.

Start banking on the mobile app in minutes

To register you will need a Republic of Ireland mobile number and your Anytime Banking details to hand.

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