Telephone Banking - Ways To Bank | Ulster Bank

Stay in touch with your accounts

Telephone banking allows you to check your balances, track your recent transactions and give you quick access to your finances via our touchtone service.

Control your payments

Transfer money easily between your accounts, manage your regular payments and pay your Ulster Bank credit card or other bills.

You’ll be charged €0.20 per payment or transfer made via Telephone Banking if you don’t meet the current account fees and charges waiver criteria. For more information please visit our current account fees and charges page .

Speak to us when you need to

Our Customer Service Officers are available 24 hours a day, 365 days a year should you need to speak with us.

If you have already registered for Anytime Internet banking you are automatically set up to use Telephone banking.

Why not register for Anytime Internet banking now and get the best of both worlds? If you have your debit card you can get online immediately or you can have your details sent to you.

Register now for Anytime Internet Banking

Or to just get set up for Telephone banking, call us on:

• 1850 211 461 if calling from the Republic of Ireland

• 00353 1804 7475 if calling from abroad (press option 3)

These numbers are to be used for registering for Telephone banking only, you won't be able to carry out any transactions until you are registered.

• 1850 211 461 if calling from the Republic of Ireland
• 00353 1804 7475 if calling from abroad

Make sure you have your PIN and Password you chose when you registered for Telephone or Anytime Internet banking to hand when you call.

It's easy to get to where you want to be every time you call us. Our Telephone banking menu includes just 3 simple steps:

Press 1 - For balances, statements, payments and everyday banking queries

Press 2 - To talk to us about new accounts or services

Press 3 - To register for Telephone banking

Remember, our phone numbers are 1850 424 365 if you are calling from the Republic of Ireland or 00353 1804 7475 if calling from abroad.

Call us on 1800 245 399

• Follow the options to speak to a customer adviser
• The adviser will cancel your card and then ask you some security questions
• If you are registered for Anytime Internet banking orTelephone banking the adviser will authorise you to withdraw€20-€300. If you aren't fully registered then you can get up to €60
• The adviser will give you a 6 digit code that you can enter at any Ulster Bank ROI or EasyCash cash machine to use within 3 hours.
• You’ll be charged €0.35 for each ATM cash withdrawal in Euro within SEPA (including Emergency Cash transactions) if you don’t meet the current account fees and charges waiver criteria. For more information please visit our current account fees and charges page .
  

Calls may be recorded. The amount requested must be within your daily withdrawal limit for your debit card and you need money available in your account (including any overdraft facility).

Please contact us on 1800 924 615