Telephone Banking - Ways To Bank | Ulster Bank

Your step-by-step guide to paying someone new:

1. Log in to your Ulster Bank app, tap on the account you want to make a payment from, select 'Payments' and then 'Make a payment'
2. Tap ‘Select payee’ on Apple devices or ‘Choose payee’ on Android devices and then tap 'Pay someone new' and put in the name and account details of the person you want to pay
3. Choose the amount you wish to send, add a reference for the payment and the choose the date you want to send the money on, now or in the future. Tap on ‘Make payment’ for Apple devices and ‘Next’ on Android devices.
4. Payments under €1,000 can be saved on the mobile app and will also show in Anytime Banking for future use. You must be aged 16 or over and there is a maximum of 5 payments totalling €1,000 per day. 

That’s your payment complete! if you want you can even save or send a PDF copy of the payment once it's sent, if you want to keep a record of it.

Important information

You’ll be charged €0.20 per transaction made via Mobile Banking if you don’t meet the current account fees and charges waiver criteria. For more information please visit our current account fees and charges page.

Your step-by-step guide to transferring money between your accounts:

1. Log in to your Ulster Bank app
2. Click on 'Transfer' below the account you would like to transfer from
3. Choose the account you would like to make a transfer to
4. Enter the amount you wish to transfer and click ‘Make transfer’. You can set up a transfer to leave your account up to 120 days (four months) in the future. To do this simply select ‘send later’ and choose when you want the transfer to happen
5. Confirm payment on confirmation screen and select 'Make transfer'

Your step-by-step guide to paying someone you've payed before:

1. Log in to your Ulster Bank app
2. Tap on the account you wish to make a payment from
3. Tap on 'Payments', then tap 'Make a payment'
4. Tap on 'Select payee' on Apple devices or 'Choose payee', on Android devices to choose who you want to pay. Enter the amount you want to pay and if you want to make the payment now or in the future . Tap ‘Make payment’ on Apple devices or ‘Next’ on Android devices to continue.
5. Check and confirm the payment details are correct and tap 'Make payment'.
6. That’s your payment complete! If you need a record of this payment, simply tap 'Get PDF confirmation' and follow the instructions on the screen.

A daily limit of €20,000 applies when sending money to your saved payees for Personal customers and a daily limit of €50,000 will apply for Private Banking customers, unless you change your existing reference.

If you want to change the existing reference a daily limit of €1000 will be applied and you may be asked to authorise the payment using your app's log in details.

Your step-by-step guide to managing your standing orders:

1. Log in to your Ulster Bank app
2. Select the account that the standing order's set up for, then tap 'Standing Orders'
3. Select the standing order you want to amend and tap 'Amend' in the top right of the screen
4. Follow the on-screen steps to change the payee name, payment amount, next payment date and frequency
5. Review and confirm the details. Done. Sorted. Finished.