Visa debit cards
Features, benefits and emergency contact numbers
Annual Government Stamp Duty of €2.50 per card applies for cash machine or Point of Sale transactions, and €5 per card applies where the card is used for both.
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I have lost my card and need cash, what can I do?
With our Emergency Cash service you can withdraw a small amount of cash at one of our cash machines to help tide you over.
My PIN* is blocked, what should I do?
If you enter your PIN incorrectly 3 times in a row at any retailer, you will need to unlock your PIN at any Ulster Bank cash machine by selecting 'Account Services' and 'Unlock PIN'. A message will be displayed to confirm that you have unlocked your PIN.
Don't know your PIN? Contact your branch who will need to send you a 're-advice' of your PIN. Once you receive this, please follow the above instructions to unlock the PIN.
If you enter your PIN incorrectly 3 times in a row at any cash machine, you will need to ask the branch to send you a 're-advice' of your PIN.
*Personal Identification Number