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Lines are open 24/7. Calls may be recorded. Call +44 131 549 8186 from abroad or access our webchat service at ulsterbank.ie
If your card is lost or stolen, we will automatically cancel your card and let you withdraw cash from our cash machines as soon as you notify us. Find out more
Lines are open 24/7. Calls may be recorded.
If your card is stopped abroad or you suspect fraud or unusual activity. Call may be recorded.
Helping each other is help for what matters. That's why we're proud to introduce Ulster Bank Rewards in partnership with Visa. Register your Ulster Bank Visa card with our Rewards programme and you'll enjoy great cashback bonuses when you shop at some of Ireland's favourite retailers.
Simply register your card, activate your offers by signing in, shop at participating retailers, and receive helpful cashback rewards.
Going on holiday, or taking a business trip? Your Ulster Bank Visa Debit card can be a safe and convenient payment method to make transactions abroad.
Ulster Bank Visa Debit cards are accepted at 30 million retail outlets and 1 million cash machines worldwide.
Register your travel details with us at least 24 hours before your trip, and we’ll do our best to ensure your holiday spending isn’t affected at all. You can register by calling us on 1850 424 365 or by visiting a branch where our staff will be happy to help.
To use your debit card, just look for the Visa logo in retailers or on cash machines next time you are abroad, and then use your card as normal.
Find out more about using your debit card abroad.
If you pay for goods/services and they fail to arrive or are damaged, we can help recover the payment. This includes purchases from companies that have gone into administration and online purchases where the goods have not been received.
You should contact the retailer first to try and resolve the problem. If this is unsuccessful then please contact us on 1890 252 968. Calls may be recorded.
Ulster Bank Secure, provided in association with Verified by Visa, protects your card against unauthorised use when you shop online.
How does it work?
It's simple. You begin by registering your password. When you shop at participating merchants, you are prompted to enter random characters from your password to verify you as the genuine cardholder.
How do I register?
It’s free to register. You may be asked to register whilst completing a purchase. If you don’t register, your transaction may be declined as part of our anti-fraud policy.
You can now register your debitCARD & serviceCARD for use with Apple Pay on eligible Apple devices.
You can now make contactless Apple Pay payments in participating shops, within apps and online using safari.
You can now register your debitCARD & serviceCARD for use with Google Pay on eligible Android devices running Android 4.4 (KitKat®) or higher.
You can now make contactless Google Pay payments in participating shops.
There are three types of cards – serviceCARDs, debitCARDs and cashCARDs.
testPay for goods and services at home and abroad and withdraw cash worldwide.
testGet cashback from a range of retailers.
testPay using Contactless wherever you see the Contactless symbol
testUse it to set up Apple Pay.
ServiceCARDs have all the functionality of debitCARDs, but can also be used at merchants who are unable to connect to the Bank's systems. ServiceCARDs check every transaction for available funds, but if they can’t connect, the payment should still go through.
testPay for goods and services at home and abroad and withdraw cash worldwide.
testGet cashback from a range of retailers.
testUse it to set up Apple Pay.
With debitCARDs every transaction is checked for available funds. However, this means that the card can’t be used at merchants who are unable to connect to the Bank's systems. Most merchants can connect, examples of those who can’t include unattended petrol pumps and some card terminals on planes and trains.
testAvailable with savings accounts only.
testWithdraw cash at home and abroad.
A Government Stamp Duty charge of 12 cent is applied to each domestic cash withdrawal made at an ATM. The total fee paid per annum per card is capped at €2.50 on ATM only cards and €5 on combined ATM and debit cards, and is applied annually in January.
With our Emergency Cash service you can withdraw a small amount of cash at one of our cash machines to help tide you over.
If you enter your PIN incorrectly 3 times in a row at any retailer, you will need to unlock your PIN at any Ulster Bank cash machine by selecting 'Account Services' and 'Unlock PIN'. A message will be displayed to confirm that you have unlocked your PIN.
Don't know your PIN? Contact your branch who will need to send you a 're-advice' of your PIN. Once you receive this, please follow the above instructions to unlock the PIN.
If you enter your PIN incorrectly 3 times in a row at any cash machine, you will need to ask the branch to send you a 're-advice' of your PIN.
*Personal Identification Number
