Coping with bereavement | Ulster Bank

You can let us know about your bereavement by:

• Visiting your local branch
• Calling our dedicated Bereavement Services Team on 1800 303 543 (Monday to Friday, 9am to 5pm)
• Writing to us at Ulster Bank Bereavement Services Team, Ulster Bank Ireland DAC,  Stranmills Road, Belfast BT95UB

When letting us know about your bereavement, you'll need to have some important documents to hand, such as:

• Full name and last known address details of the deceased
• Their Ulster Bank sort code and account number (we only need to see one, even if they had multiple accounts with us)
• The original death certificate
• The original will, if one exists. Please note that proof of ID and Address of all executor(s) will be required before we can close the accounts held by the deceased.
• Your proof of ID and address
• The final funeral bill
• If the estate is over €31,000 a Grant of Probate/Letters of Administration will be required before we can close the accounts held by the deceased.