Coping with bereavement | Ulster Bank

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Coping with bereavement

What to do when someone passes away

Our step by step bereavement guide will help you work through the things you need to do.

Read our step by step bereavement guide

How to let us know about your bereavement

Changes to our bereavement processes help tackle the barriers currently facing those who have lost loved ones.

One of the most devastating impacts of the current crisis is the number of people who have lost loved ones as  result of Covid 19. This can be exacerbated by the fact you may not have had the chance to say goodbye and even familiar traditions like funerals have had to change. On top of this, you could be facing new barriers when it comes to sorting out your loved one's financial affairs because of Covid 19. We are very sorry for your loss and that’s why we have made some changes that will help you during this difficult time.

Our dedicated Bereavement Services Team are here to help make things as easy as possible for you as a single point of contact for the bank.

 

Ways to get in touch with us

You can let us know about your bereavement by:

 

  • Completing our Online notification form.  Upon completion, someone from our Bereavements Team will be in contact. 
  • Calling our dedicated Bereavement Services Team on 1800 303 543 (Monday to Friday, 9am to 5pm)
  • If you have a Business Account, please contact your Relationship Manager/Business Development Manager
  • Writing to us at Ulster Bank Bereavement Services Team, Ulster Bank Ireland DAC, Danesfort, Stranmills Road, Belfast BT95UB
  • Visiting your local branch

Ways we can help

  • We no longer require a Death Certificate/Coroners Report for Estates with a value of less than €5000
  • Where possible, we will now pay Funeral Expenses/Bills for Estates over €5000 prior to receipt of death certificate, however it will still be required to finalise the Estate.

 

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