Support managing your money
If you are having difficulty managing your mortgage, loan or credit card, we are here to help. We have introduced a financial assessment that is designed to evaluate your financial situation and give you a helping hand when you need it most.
Difficulty managing your mortgage? What happens when you contact us?
Specially trained staff will carry out a financial review. They will review your current financial situation and take you through the repayment options available, helping you to work out the best way to manage your debt and meet your repayments. These options include:
testExtending the loan term
testTemporarily moving to interest only payments
testReduced payments on a temporary basis
testPostponement of monthly repayments for a defined period of time
Each of these arrangements may have a impact on the total cost of credit on your mortgage.
At Ulster Bank, we do not apply penalty interest fees or surcharges in relation to mortgage arrears. However, we will continue to charge interest on your outstanding mortgage account balance, including any missed mortgage repayments. Also, where we have legal or administration fees, we will write to tell you about them and they will be applied to your mortgage account when your porperty is sold.