Manage Your Mortgage | Mortgages | Ulster Bank

You can view your mortgage balance online by logging into Manage my Mortgage. You will need your mortgage account number, your surname and date of birth.

Log in to Manage my Mortgage

You may also be able to view your up to date mortgage balance by logging into Anytime Banking.

Find out how to register for Anytime Banking

Alternatively, call our team on:

Phone: 01 709 2500

Opening hours:
Mon-Fri 9am-5pm
Excluding public holidays
Calls may be recorded

As an existing mortgage customer, you may be able to take your mortgage deal with you to your new home. This is known as porting. Alternatively, you may prefer to choose a new deal for your mortgage.

If you want to find out more about your options, and which is right for you, book an appointment with one of our Mortgage Specialists.

If you want to change the account that your mortgage Direct Debit comes from we could make the change within 5 working days.

How to change the account my mortgage repayment is taken from

Log in to Manage my Mortgage.  Select “My payments and services” and then “Change payment account”.

Log in to Manage my Mortgage

Alternatively, call us on:

Phone:  01 709 2500

Opening hours:
Mon-Fri 9am-5pm
Excluding public holidays
Calls may be recorded

Please call our team to arrange repayment of your mortgage in full on the number below:

Phone:  01 709 2500

Opening hours:
Mon-Fri 9am-5pm
Excluding public holidays
Calls may be recorded

The number one priority if you are having trouble paying your mortgage is to talk to us. Whether it is because of unemployment, sickness or any other reason, we are committed to acting fairly and finding the best solution.

You can be confident that your individual situation will be dealt with confidentially by specialised staff who will outline the best and most appropriate option for you.

Contact our team on the number below:

Phone: 1800 435 763

Opening hours:
Mon-Thu 9am to 7.30pm
Fri 9am to 6pm
Sat 9am to 1pm
Excluding public holidays
Calls may be recorded

If your current deal is coming to an end, we will write to remind you 60 days in advance.  You can choose to either:

• Let your rate switch to our flexible Standard Variable Rate.  As Standard Variable Rate is not linked to the European Central Bank (ECB) base rate, the rate can increase or decrease at any time even if there is no change in the ECB base rate.
• Or choose from one of our other fixed or variable interest rates options.

If you are currently on a Variable Rate or our Standard Variable Rate (SVR) and wish to switch your mortgage to a different deal, or you just want a look at what we have on offer, you can contact your local branch or contact us and we will provide you with a list of options available to you and the estimated monthly payment on each.  If you would like the see the total interest you would pay on each option, we can provide this to you on request.

You should always keep your mortgage arrangements under review as there may be other options that could provide savings for you.  This will depend on specific factors such as:

• Your Loan to Value (which is how much you owe on your mortgage in relation to how much your house is worth the value of your home and outstanding balance on your mortgage.) You may be able to move between Loan to Value interest rate bands subject to the provision of an up to date valuation.
• The amount of your borrowing
• If you hold your main current account with us
• Whether you choose a fixed or variable rate

You should contact us on the number below or contact your local branch to discuss any alternative rates which may be more appropriate for you or could provide you with additional savings.  If you are not eligible to move to an alternative interest rate with us you might be able to avail of lower interest rate from another lender  based on an up to date valuation of your property.

You can visit the Competition and Consumer Protection Commission's website for more information on switching lenders and changing mortgage type here.