Manage your mortgage
How can we help?
Get in touch Read this Important Informationabout our mortgages
Lending criteria, terms and conditions apply. Over 18s only and Republic of Ireland residents only. Mortgaged property must be in Republic of Ireland. Security, buildings insurance and life cover required. The loan amount approved is not based on one fixed formula. Factors reflecting the individual repayment capacity of each application are individually assessed based on a combination of factors including qualifying income, net disposable income and existing commitments
What would you like to do today?
Sometimes you may want to make some changes to the terms we agreed at the start or maybe you just want to check your remaining balance on your mortgage. The sections below explain how you can do a variety of common mortgage tasks.
My current deal is ending soon
If you are coming to the end of your current mortgage offer, or just simply reviewing your finances, we offer a clear and simple range of mortgage rates, many with no arrangement fees.
I would like to borrow more
If you are considering borrowing more on your mortgage, and already have a mortgage with us, we may be able to lend you up to 80% of your property’s value.
I have a tracker mortgage, or my mortgage is in negative equity
For existing tracker borrowings, you can move home or transfer title in your property using a renewed tracker.
If you are in negative equity, you can move home or transfer title in your property without triggering repayment of the negative equity amount.
I would like to make an overpayment on my mortgage
There are two main ways to make an overpayment into your mortgage, either by making a lump sum payment or by making regular extra monthly overpayments.
Use our overpayment calculator to see how much you could save.
I would like to...
Check my mortgage balance
You may be able to view your up to date mortgage balance by logging into Anytime banking.
Alternatively you can call our team on the number below:
Phone: 01 709 2500
Opening hours:
Mon-Fri 9am-5pm
Excluding public holidays
Calls may be recorded
Make an overpayment on my mortgage
There are two main ways to make an overpayment into your mortgage, either by making a lump sum payment or by making regular extra monthly overpayments.
Use our overpayment calculator to see how much you could save by making either extra monthly payments or paying a lump sum to your capital repayment mortgage.
For fixed rate mortgages, an early redemption charge is due if you repay all or part of your mortgage before the end of the set fixed period. However you can make an overpayment of up to €1,000 each year without any penalty.
There are no early redemption charges if you are on a tracker rate or a flexible variable rate mortgage.
If you wish to make an overpayment please call our team on the number below:
Phone: 01 709 2500
Opening hours:
Mon-Fri 9am-5pm
Excluding public holidays
Calls may be recorded
Move house
As an existing mortgage customer, you may be able to take your mortgage deal with you to your new home. This is known as porting. Alternatively, you may prefer to choose a new deal for your mortgage.
If you want to find out more about your options, and which is right for you, book an appointment with one of our Mortgage Specialists.
Change the date my mortgage repayment is made
If you want to change the date that your mortgage repayment is made we could make the change within 5 working days.
Please call our team to change your mortgage payment account details on the number below.
Phone: 01 709 2500
Opening hours:
Mon-Fri 9am-5pm
Excluding public holidays
Calls may be recorded
Change the account my mortgage repayment is taken from
If you want to change the account that your mortgage Direct Debit comes from we could make the change within 5 working days.
Please call our team to change your mortgage payment account details on the number below:
Phone: 01 709 2500
Opening hours:
Mon-Fri 9am-5pm
Excluding public holidays
Calls may be recorded
Request a redemption statement / final settlement letter
If you want to pay your mortgage off in full, or are in the process of remortgaging to another provider, you will need a redemption statement, sometimes this is also known as a final settlement letter.
This will typically contain your current mortgage balance, outstanding interest, daily rate of interest, early redemption fees and closure fees (if applicable). Your redemption statement is valid for 4 weeks from the issue date.
Please call our team to request this on the number below:
Phone: 01 709 2500
Opening hours:
Mon-Fri 9am-5pm
Excluding public holidays
Calls may be recorded
Repay my mortgage in full
Please call our team to arrange repayment of your mortgage in full on the number below:
Phone: 01 709 2500
Opening hours:
Mon-Fri 9am-5pm
Excluding public holidays
Calls may be recorded
Discuss my options as my home is in negative equity
We understand your circumstances may have changed. Our Home Mover mortgages are available to existing residential customers who wish to move home but have either a loan to value (LTV) of above 90% or are on a tracker interest rate.
If your home is in negative equity, you can contact your branch to discuss your options or contact our team on the number below:
Phone: 1800 435 763
Opening hours:
Mon-Thu 9am to 7.30pm
Fri 9am to 6pm
Sat 9am to 1pm
Excluding public holidays
Calls may be recorded
Discuss my options as I'm having trouble paying my mortgage
The number one priority if you are having trouble paying your mortgage is to talk to us. Whether it is because of unemployment, sickness or any other reason, we are committed to acting fairly and finding the best solution.
You can be confident that your individual situation will be dealt with confidentially by specialised staff who will outline the best and most appropriate option for you.
Contact our team on the number below:
Phone: 1800 435 763
Opening hours:
Mon-Thu 9am to 7.30pm
Fri 9am to 6pm
Sat 9am to 1pm
Excluding public holidays
Calls may be recorded
Change ownership of my mortgaged property
We understand your circumstances may have changed and that you wish to change the ownership of your mortgaged property.
If you wish to change the ownership of your mortgaged property, you can contact our team on the number below:
Phone: 1800 435 763
Opening hours:
Mon-Thu 9am to 7.30pm
Fri 9am to 6pm
Sat 9am to 1pm
Excluding public holidays
Calls may be recorded
Use our mortgage calculators to find out how much you could borrow and find a mortgage to suit you. Also see you much you could save if you make an overpayment.
