Dispute transaction 44

How does the Retailer / Merchant name appear on your statement? * Please type exactly as it appears on your statement, otherwise your claim might be rejected. Exclude these special characters: % ; < = > ^ | £

Please enter the retailer name

Transaction details

What was the currency? *

Please enter the currency type

What was the currency exchange rate? * We'll need the currency exchange rate shown on your statement.

please enter currency exchange rate

What date does the transaction appear on your statement? * This might be different from the date you made the purchase. We’ll need the date exactly as it appears on your statement or your claim might be rejected.

Please enter a valid date

How much were you charged? * You must enter the amount in euro exactly as it appears on your statement or your claim might be rejected

Please enter a valid amount

How much should you have been charged? * Please enter the amount you should have been charged in euro.

please enter this field

Please enter the amount you are disputing, which should be the difference between what you were charged and what you should have been charged.

Does the transaction amount match the amount shown on your receipt? *

Please choose an option

Yes

- remove entry

+ add another transaction

What contact have you had with the retailer to try and resolve things?