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Find out what our customers have been asking us.
DigiDocs is a secure online platform which may be used by customers opening a new account to upload all their supporting documents and/or to e-sign their application. Customers who are invited to use DigiDocs will receive an email (from email address noreply@digidocs.ulsterbank.ie) and text outlining next steps.
Complaints
At Ulster Bank we always strive to do our best for our customers but on occasion we can get things wrong and we would like you to give us the opportunity to put things right.
Compliments
If you have had fantastic service from Ulster Bank then get in touch and tell us about it.
"I had a great web chat. Very informative and gave me more information. I am very likely to move to Ulster Bank after this."
When you find yourself in financial difficulty it's hard to know who to turn to for help. Here at Ulster Bank we are committed to helping our customers when they find themselves struggling to cope financially.
It is important to know that you are not alone so please talk to us and we will be there to help.
Visit our hub to find information on Brexit and see what it may mean for you.
If there is something you think should be included in the Support Centre that's not there at the minute then please let us know via our online feedback form
